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Support for security cameras hardware/software, access control systems, and alarm systems.


This ticket form is to request access to a specific application installed on a student's laptop.


Have questions regarding your SAC submission? Please use the link provided and we will respond shortly. Thank you!


Support for the Company Portal application, Windows OS, Re-imaging, and the Image Stick Creator tool.


Support for SPS staff laptops, desktops, tablets, interactive boards, projectors, iPads, and document cameras.


This ticket is to request access for a guest to connect to the SPSWIFI-GUEST Wi-Fi network.
FOR SCHOOL-BASED GUEST WI-FI ACCOUNT, PLEASE SEE THE SCHOOL'S PRINCIPAL CLERK.


Attachments, Attendance, Data Quality, Discipline, Enrollment and Assignments, Fees, Grading, Parent Portal, Mailing Labels, Night School, Scheduling, Student School Assignments, Student Success Plans, Summer School, and Transcripts.


Calculating Final Grades, Co-Teacher Access, Entering Grades, Report Missing Classes, Report Missing Students, and Setting up Gradebook.


Support for internet access (Wi-Fi / Ethernet), Wi-Fi access for guests, and Global Protect VPN.


Support for SPS email and user accounts.


Support for Microsoft 365 (Office, Outlook, Teams, Yammer, OneDrive) applications.


This ticket form is for support of MCAS, its administration and its testing application.


Insufficient funds message, Login issues with employee ID, No light on card reader, and Print release issues.


Access to the Purchase New Hardware service to view, download, and request quotes IS LIMITED TO Principals, Assistant Principals, Principal Clerks, and Technology Coordinators.  If you are not a member of this group, please work with your school office to obtain a quote. 

If you are a Principal, Assistant Principal, or Principal Clerk, please make sure you are using the web browser EDGE AND ARE LOGGED INTO THE SERVICE DESK (your name should appear in the upper right corner). If you are not logged in, please close your browser, reopen EDGE AND LOG IN, the option will now appear.  Click  Open Ticket to submit your request.  Thank you.


Schedule a laptop appointment with SPS Technology Operations.


This ticket form is to request an SPS Laptop for a non-SPS employee.


This ticket form is to request the removal of a device from the SPS-BYOD Wi-Fi Network.


Support for Cisco phones / extensions, requests for new phone / extension, voicemail, and Fax machines.


School Attending Children Annual Census 2025
(SAC Submission)


This ticket form is for SPS staff to request the creation of an unofficial Microsoft Team for their use.


This ticket form is for school administrators to submit a request(s) to appoint a staff member as the Technology Coordinator (CSTC/Stipend) of their building.