My Recently Visited Services

This ticket is to request access for a guest to connect to the SPSWIFI-GUEST Wi-Fi network.
FOR SCHOOL-BASED GUEST WI-FI ACCOUNT, PLEASE SEE THE SCHOOL'S PRINCIPAL CLERK.

Support for security cameras hardware/software, access control systems, and alarm systems.

Support for SPS staff laptops, desktops, tablets, interactive boards, projectors, iPads, and document cameras.

Have questions regarding your SAC submission? Please use the link provided and we will respond shortly. Thank you!

Mounted Promethean board

Support for SPS and non-M365 applications.

This ticket form is to request access to a specific application installed on a student's laptop.

Attachments, Attendance, Data Quality, Discipline, Enrollment and Assignments, Fees, Grading, Parent Portal, Mailing Labels, Night School, Scheduling, Student School Assignments, Student Success Plans, Summer School, and Transcripts.

Calculating Final Grades, Co-Teacher Access, Entering Grades, Report Missing Classes, Report Missing Students, and Setting up Gradebook.

Support for Microsoft 365 (Office, Outlook, Teams, Yammer, OneDrive) applications.

Insufficient funds message, Login issues with employee ID, No light on card reader, and Print release issues.

This ticket form is for SPS staff to request the creation of an unofficial Microsoft Team for their use.

School Attending Children Annual Census 2025
(SAC Submission)

This ticket form is for support of MCAS, its administration and its testing application.

Access to the Purchase New Hardware service to view, download, and request quotes IS LIMITED TO Principals, Assistant Principals, Principal Clerks, and Technology Coordinators.  If you are not a member of this group, please work with your school office to obtain a quote. 

If you are a Principal, Assistant Principal, or Principal Clerk, please make sure you are using the web browser EDGE AND ARE LOGGED INTO THE SERVICE DESK (your name should appear in the upper right corner). If you are not logged in, please close your browser, reopen EDGE AND LOG IN, the option will now appear.  Click  Open Ticket to submit your request.  Thank you.

Support for SPS email and user accounts.

This ticket form is to request an SPS Laptop for a non-SPS employee.